COVID-19 Information Centre


Corporate Traveller and the wider Flight Centre New Zealand network continue to navigate the challenges relating to COVID-19. Our team of travel experts are committed to offering our customers the same dedicated service and support we always have.  Our 20 years in the NZ market, and our large industry support network means you've got the best team on your side, ensuring our partners get access to the most up to date information, and as much choice as possible when it comes to making travel programme decisions.

Kelly Thomas, General Manager Corporate Traveller New Zealand


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Latest Travel Info

Thursday 2 April

  • Air New Zealand will continue to operate on Alert Level 4. Domestic flights within New Zealand are only available for essential workers. Travellers will need to check that they qualify to travel under the essential services list before they book a ticket or head to the airport. Please see more information here.
  • Virgin Australia has made the decision to withdraw from flying Auckland to Rarotonga and Auckland to Tonga.

Friday 27 March

  • Jetstar will be temporarily suspending all New Zealand domestic services from Saturday 28 March 2020. 

Thursday 26 March

  • New Zealand is now at Alert Level 4. This means there are restrictions in place for passengers arriving to/transiting through New Zealand.  

Monday 23 March

  • Prime Minister Jacinda Ardern announced that New Zealand is now at Alert Level 3 and the in next 48 hours will move to Alert Level 4. 
  • Air New Zealand are working to add more domestic flights in the next 24 hours to support customers to safely return home.

Thursday 19 March

  • New Zealand closed its borders to non-residents and non-NZ citizens from 11.59pm, Thursday 19 March 2020. 
  • Safe Travel today has updated its advice. The New Zealand Government is advising that New Zealanders do not travel overseas at this time due to the outbreak of COVID-19, associated health risks and travel restrictions. More information here

Wednesday 18 March

  • On 18 March, Safe Travel issued a notice advising all New Zealand citizens they should consider returning home. The New Zealand Government is advising New Zealanders to avoid non-essential travel overseas due to the outbreak of COVID-19, associated health risks and travel restrictions. For more information please refer to advice on Safe Travel.
  • NZ Prime Minister Jacinda Ardern has announced that all travellers will have to self-isolate on their arrival to New Zealand.

Monday 16 March

  • Effective from 1am Monday 16 March 2020, all travellers, except those coming from specified Pacific Islands, will have to self-isolate for 14 days on their arrival to New Zealand. This includes New Zealanders. The restrictions will be reviewed in 16 days and there will be more advice for self-isolation next week. 

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Corporate Chat - Video Series

Hear what our people of Flight Centre Travel Group have to say about relevant topics relating to our "new normal" during COVID-19. 

This is our third edition of Corporate Chat, where our business leaders talk about our new norm in light of COVID-19. James Shuttleworth, Director of Sales for Flight Centre Travel Group Corporate shares the importance of traveller duty of care. 


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