Business Travel Management

The way the Corporate Traveller team responded was simply amazing - going from their usual small weekend After Hours remote team, to having team members logging in and reporting for duty from all over the country - disregarding their personal weekend plans. Within a short space of time, we had our Director who was “trapped” in Australia sorted with a Sunday morning flight back to Auckland, and the rest of our travellers’ arrangements were all dealt to by Sunday morning as well.

You certainly get to know the value of your supplier relationships when a crisis occurs - and once again Corporate Traveller was there for us, to create order out of confusion and all with incredible expertise and a good dose of much-needed humour. Thanks team - you’re the best!

During this COVID-19 period, I have found Corporate Traveller's service to be outstanding. We have received constant updates and detailed reporting. The team have offered a lot of solutions and have been a great support throughout this time. Thank you especially to the Albany team and our Account Manager Raychil Coutts.

Moving to Corporate Traveller as a travel management company 3 months ago has been beneficial on so many levels. However none more so that moving into the restricted travel scenario with COVID 19. Without requesting, we received a list of all forward travels bookings so decisions could quickly be made on what travel needed to be placed on hold or credited. The Corporate Traveller Travel team have been outstanding in recommending best case scenarios and looking at the best options in locations for our drivers on essential services where motels and hotels with restaurant have been shut down. This has provided our operations teams with a service they would have once needed to do themselves in amongst the busy operational tasks are managing during the lockdown. A big thanks to Corporate Traveller for assisting us in getting through these extenuating times.

We had to try to get students back to their home countries amidst the chaos of COVID-19 closing borders. The customer service from our Travel Manager, which is always amazing, has been fantastic throughout this difficult time. Her extensive travel experience, calmness and compassion has been truly appreciated.