Resources

More than 20 years in business travel has taught us that getting from A to B is only one part of the experience. Dig a little deeper with our Expert Insights.

Why your company should never compromise on great service

Service has never been more important. We all feel it when things go wrong or we’re waiting in a queue, which is why we’re so committed to ensuring our clients don’t. Find out what a recent survey of our people and some clients have to say about service when it comes to their business trips.

Q&A with James McIlvenna, Global Head of Onboarding

Onboarding a new customer is the bridge between sales and on-going customer success. It’s all about people, culture and goals! Spend 2 minutes with James to hear what the onboarding team’s priorities are in 2022. Read the Q&A!

Celebrating FCTG's 40th Birthday

This year marks a special occasion for our parent company, Flight Centre Travel Group, not only in Australia but in suburban strips, shopping malls and office blocks globally, where our company operates. In 1982, 40 years ago, the first Flight Centre store opened the doors to customers in Sydney.

How to reduce business travel costs

With the support of a Travel Management Company, your company can find smart ways to reduce business travel costs, without compromising safety or services.

Kick-start your business travel policy

Taking your travel policy from good to great will take a bit of time. And generally, when you’re developing a more detailed policy, the process will involve input from a few key stakeholders. But, to kick-start the process for you, here’s a template of questions to guide the first draft of your policy.

Take your policy from drab to fab

No matter how formal or lengthy your policy is, there are ways to take it from good to great. There are commonalities in travel policies but really, they’re different for every company. Your culture and your ways of working are unique, and your travel policy will be too. Read more and download our example of what a good visual travel policy looks like for today’s SME.

Test your transit knowledge

Are you about to travel internationally for the first time in a while? If your flight is not direct and you have one or two stops along the way, do you know the difference between an airport transit and entering a country in terms of procedures? Here’s a little refresher on the different airport procedures required for transit and entering a country.

Money (and stress)-saving reasons to offload your travel admin

Despite what its label suggests, a managed business travel program can still give your colleagues a lot of choice and freedom. Here’s some of the more obscure ways to save on business travel; it’s not just the financial advantage…

5 quick wins to save money on travel. Jackpot!

It’s no secret that booking business travel in advance usually means better rates, but there are other ways to find savings. When you’re ready to think seriously about saving money on business travel, here are five quick wins to get you started.

Planning international corporate travel: a checklist

Planning an international business trip? Here’s our comprehensive overseas business travel checklist – planning, packing and preparing for COVID-19.

Crossing the ditch for an emotional homecoming

A trip that was once done without thinking, was an emotional roller coaster for Australian – and Flight Centre NZ, Managing Director – David Coombes. Based in Auckland, with his wife and two children, David recently travelled to Brisbane to attend the Global Managing Directors’ Conference and Australian Senior Leaders’ Conference. The trip was his first taste of international travel in the post-lockdown world. Here he’s shared his experience with us …