We talk to a lot of customers who are unsure about the benefits of partnering with a Travel Management Company (TMC). We've compiled a list of the most frequently asked questions we get from new customers.
1. What are the benefits of using a TMC?
There's a lot below the surface of your travel program that impacts your bottom line like different fare types, time investment, traveller safety and cost reconciliation. TMCs ensure all these elements work together to deliver long-term savings.
2. What do I get from using a TMC that I can’t do myself?
Service, expertise and choice. With our highly experienced Travel Managers, you'll have a partner who uses industry knowledge and insight to lower costs you might not be aware of. Our global connections also mean exclusive deals to beat even the biggest travel websites.
3. How do I know you'll give me the best deals?
We're a flagship brand of the Flight Centre Travel Group, so you'll have access to one of the world's largest networks of rates and fares. You'll also be able to choose industry best deals that are exclusive to Corporate Traveller customers.
4. How will I maintain control of my bookings?
We can help you increase control by delivering total visibility of your travel program. We'll give you the big picture view of where your money is going and set parameters that achieve your business goals.
5. What kind of technology products do you offer?
A whole suite that supports each step of your journey. That includes online booking tools for before you take off, a mobile app and traveller safety tools for your journey and expense and reconciliation systems to help crunch the numbers. Best of all, every tech solution is backed up by your dedicated Travel Manager.
6. What do I get beyond just travel?
Partnering with us means you'll have access to the wide range of products and services that come under the Flight Centre Travel Group umbrella. This includes an expert group travel and events team, exclusive leisure booking, financial services, even health and well-being experts.
7. How hard is it going to be to change over?
Not hard at all - we have a best practice framework for onboarding based on thousands of customer rollouts, including implementation managers who act as your personal change management liaisons for each step of the process.
8. How can I pay?
By all major credit cards, a business trading account, direct debit or single purchase facilities. We'll give you payment options that work best for your cash flow. There are no contracts to lock you in, which means that you can enjoy choosing the best solution for your business if things change.
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