Mobile technology will see game-changing development in the hotel industry in 2016, offering seamless and empowering experiences for travellers by putting greater control and flexibility in the palm of their hands.
More hotel groups will implement technology that recognises a returning guest’s mobile device the moment they arrive, and instantly connects their phone to the hotel’s Wi-Fi. From here, the sky is the limit as guests will be able to use their mobile devices to check in and out, select and customise their rooms, and unlock their rooms – solutions already being offered by the likes of Hilton Worldwide.
Guests are now able to use their mobile devices to make virtual payments, access concierge, order room service, adjust room temperature and lights, and enjoy their own choice of video entertainment using Netflix, Apple TV or similar. Every detail of their room preference will be remembered and customised for their next visit.
Connectivity will continue to improve, with stronger Wi-Fi expected to find its way into the more mainstream hotels.
Li-Fi technology is slowly being introduced enabling the transmission of 5G technology through lights, providing unprecedented connection speed in hotel rooms.